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Since refining the charity’s focus as part of Pilotlight 360, Reaching Higher has seen engagement from volunteers and funders increase, resulting in better staffed and better funded projects. 

As a new member in any team, there is always a lot to take in and, as a new Project Manager at Pilotlight, this is particularly the case.

“I feel that for the first time I have a strong governance structure overseeing my work and it helps keep the stress levels down. Things are always going to be busy here, but now it is less stressful.”

"The beauty of the Pilotlight process is that it enables you to focus on doing the work around strategy and the monthly meetings give you a natural deadline."

"At first, the meetings were a bit scary but the Pilotlight team were absolutely brilliant. They were very supportive and it was much more fun than I was expecting! We all got to know each other really well.”

“I think the journey has been very rewarding for everyone and Rose and our board members have learnt a lot.”

Maternity Action is the UK’s leading charity committed to ending inequality and improving the health and well-being of pregnant women, partners and young children – from conception through to the child’s early years.

“There was a complete trust in the room and everyone was very respectful and supportive – we all wanted to do the best for the organisation.”

"We’ve found that we are already looking at things with a different mentality – we can see the bigger picture."

“The Pilotlighters guided us through the process of redefining a new five-year strategic plan for the organisation, and the level of depth and quality in the plan wouldn’t have been possible without them.”

“We now have a skilled, active board that meets monthly, our vision, mission and aims for the organisation are clear and in place and we have a strong team of staff to help us achieve our goals."