Dan Ritman, evaluation manager at Pilotlight, shares his experience of demonstrating the impact of our work
Dan Ritman is featured in the National Council for Voluntary Organisation's newsletter, Value of Infrastructure Programme Newsletter.
He outlines why we gather data, how we gather it and how the information is used to demonstrate impact.
He says: "Keep it simple. You know what difference you make – when you have a good day; think about the simplest ways to demonstrate that. Don't worry about whether it's an output or an outcome or an impact…!"
Pilotlight collects the following information:
- Baseline data at the start of the Pilotlight process (such as turnover, services and people helped by the partner charities)
- Reports at the end of the Pilotlight process based on interviews with all participants.
- Annual updates (for up to three years) covering significant changes in the partner charity. This helps to show the lasting impact.
Dan adds: "This takes time! But as a result we have seen improvements to the Pilotlight process and have built a strong, confident case for communicating the difference we make."
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